Jumia House Ghana operates a zero-tolerance policy towards real estate fraud and works constantly to ensure that contracted agents and developers are credible, reputable and honest.

We maintain a personal relationship with our partners to ensure that Jumia House lists properties from a wide selection of trusted sellers, brokers and landlords. Our aim is to provide both convenience and trust for property seekers by also offering quality support and assistance via chat, email and phone. Our most vetted agents and developers are listed as “Trusted Sellers”. Look out for the trusted seller label on the right-hand column of our property listings. Jumia House Ghana advises buyers not to make advance payments or deposits without conducting full due diligence. Jumia House cannot be held liable for cases of fraud, as the role of the company is to provide a portal for both sellers and customers.

We welcome feedback regarding malpractice in the industry. For further information or to seek advice please contact Jumia House Ghana on +233 054 451 000 9.